Terms of Service

Last updated: April 6, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Inbound Inc, a Texas corporation doing business as ProposalKit ("Company," "we," "us," or "our"), located in Houston, Texas. Our website is inbound.inc.

By installing, activating, accessing, or using the ProposalKit WordPress plugin and any associated services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

We reserve the right to modify these Terms at any time. We will notify registered users of material changes via email or an in-plugin notice. Continued use of the Service after changes constitutes acceptance of the revised Terms.

2. Description of Service

ProposalKit is a WordPress plugin that enables users to create, send, and manage proposals, estimates, and quotes. The Service includes:

3. Account Registration and Eligibility

To use certain features, you must create an account and provide accurate, complete registration information. You are responsible for maintaining the security of your account credentials and for all activity under your account.

You must be at least 18 years old and have the legal authority to enter into these Terms. If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

You agree to notify us immediately via our support page if you become aware of any unauthorized use of your account.

4. Subscription Plans and Pricing

ProposalKit offers the following tiers:

Pricing is listed on our website and may change with 30 days' notice to active subscribers. Existing subscriptions will honor the price in effect at the time of their current billing cycle.

5. Billing, Payments, and Refunds

5.1 Payment Processing

Payments for ProposalKit subscriptions are processed through Stripe and/or PayPal. By subscribing to a paid plan, you authorize us to charge your designated payment method on a recurring basis (monthly or annually, depending on your selected plan).

We do not store your full credit card number, bank account details, or PayPal credentials on our servers. All payment data is handled directly by the respective payment processor subject to their own terms of service and privacy policies.

5.2 Subscription Renewals

Paid subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date. You may cancel at any time from your account dashboard or by contacting us.

5.3 Refund Policy

We offer a 14-day money-back guarantee on the first payment of any new subscription. If you are not satisfied, contact us within 14 days of your initial purchase for a full refund. Refunds are not available for renewal payments, partial billing periods, or add-on purchases unless required by applicable law.

6. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations. You must not:

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

7. Intellectual Property

7.1 Our Intellectual Property

The ProposalKit plugin, including all code, designs, templates, documentation, logos, and trademarks, is the exclusive property of Inbound Inc and is protected by copyright, trademark, and other intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the plugin in accordance with these Terms.

7.2 Your Content

You retain full ownership of all content you create using the Service, including proposals, estimates, client data, and uploaded media. We do not claim any ownership rights over your content.

You grant us a limited license to process your content solely as needed to provide the Service (for example, rendering proposals for your clients or processing AI requests).

7.3 AI-Generated Content

Content generated using the AI features is provided for your use and may be edited, published, and distributed by you. You are solely responsible for reviewing and verifying any AI-generated content before sending it to clients.

8. Privacy and Data Handling

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

8.1 Data Storage

ProposalKit stores proposal data, client information, and related content on your own WordPress server. We do not host or store your proposal data on our servers. You are responsible for the security, backup, and maintenance of your WordPress installation and database.

8.2 License Server Communication

The plugin communicates with our license server solely for the purpose of verifying your license status and delivering updates. This communication transmits your site URL, plugin version, and license key. No proposal data, client data, or personal content is transmitted during license verification.

8.3 Third-Party Data Sharing

When you use integrated features, certain data may be shared with third-party services:

Each third-party service is subject to its own terms and privacy policy.

9. Electronic Signatures Disclaimer

ProposalKit provides an electronic signature feature that allows your clients to sign proposals and estimates digitally. While we design this feature to comply with general e-signature standards, please note:

We log signature events (timestamp, IP address, and browser information) to support the evidentiary value of collected signatures, but we make no warranties regarding their legal sufficiency.

10. AI Features Disclaimer

ProposalKit's AI features are powered by the Claude API, provided by Anthropic. Regarding AI-generated content:

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

12. Indemnification

You agree to indemnify, defend, and hold harmless Inbound Inc, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:

13. Termination

13.1 Termination by You

You may cancel your subscription and stop using the Service at any time. Cancellation takes effect at the end of your current billing cycle. You may continue to use paid features until your subscription period expires.

13.2 Termination by Us

We may suspend or terminate your access to the Service immediately and without notice if you violate these Terms, engage in fraudulent activity, or if we are required to do so by law. We may also discontinue the Service entirely with 90 days' notice to active subscribers.

13.3 Effect of Termination

Upon termination, your license to use the plugin is revoked. Your proposal data remains on your WordPress server and is not affected by termination of your ProposalKit subscription. Features requiring an active license (e-signatures, payment collection, AI, and auto follow-ups) will cease to function.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Houston, Texas, under the rules of the American Arbitration Association. Each party shall bear its own costs of arbitration.

Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction in Harris County, Texas.

15. Miscellaneous

16. Contact Us

If you have questions about these Terms of Service, please reach out through our support page.

Inbound Inc
Houston, TX
Web: inbound.inc